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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Ann Adams

September 25, 2025

5  out of  5
rating by Mary Ann Adams
"I have 3 policies with Scott's agency. The service from the entire team is excellent. I highly recommend them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dan Michaels

September 24, 2025

2  out of  5
rating by Dan Michaels
"My wife and I recently moved to Black Hawk, Colorado, and we were hoping to continue our long-standing relationship with State Farm by transferring our coverage to a local agent. We currently hold auto, home, and rental insurance with State Farm across four other states, so we assumed this would be a seamless process. Unfortunately, our experience with the State Farm office in Golden — the closest to our new home — was anything but helpful. We reached out to this office with the intent to insure our new home. What followed was five days of repeated phone calls, slow and unclear communication, and an ongoing cycle of basic questions that gave us little confidence in the office’s ability to handle our needs. Despite our persistence, we received a vague and unhelpful email on the fifth day suggesting they could not insure the home — without any real explanation or offer to assist with our other policies. What’s most frustrating is that the focus remained solely on the home, while no one ever asked about our three vehicles or our recreational vehicle — all of which we were also looking to insure through State Farm. It felt like no one took the time to understand who we are as long-term customers or the breadth of our insurance needs. After this experience, we’re now looking elsewhere. It's disappointing to be treated like an inconvenience rather than a valued client, especially after years of loyalty to the company. State Farm may not want to insure our home, but the larger loss is the rest of our business."
We responded:
"I am sorry we were unable to meet your expectations and welcome you to contact me directly to discuss your concerns. Katherine is excellent but we can't change our underwriting guidelines."
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Micah Jefferson

July 9, 2025

5  out of  5
rating by Micah Jefferson
"Excellent agent in the Golden area, definitely recommend Scott Bristol and his team!"
We responded:
"Thank you for your review Micah! We appreciate it."
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Taylor Nye

March 29, 2024

5  out of  5
rating by Taylor Nye
"Scott and his team are excellent! I’ve worked with them since I moved to CO almost 20 years ago, and I couldn’t imagine it with anyone else. Their clear communication, timeliness, and flexibility to get me coverage I need has been refreshingly positive - particularly in the world of insurance. Plus, Scott is hilarious, which makes doing “business” a bit more fun!"
We responded:
"Thanks Taylor! We appreciate your kind words about our efforts."
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Nicolas Hilton

February 13, 2024

5  out of  5
rating by Nicolas Hilton
"Super helpful employees, Katherine and chandler are awesome!"
We responded:
"Thanks Nicolas! I am lucky to have them both on our team. Appreciate your note."
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Jenna Billig

January 4, 2024

5  out of  5
rating by Jenna Billig
"Prompt, pleasant, knowledgeable and always return your calls."
We responded:
"Thank you Jenna. We try very hard and appreciate your review!"
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Sarah Schroeder

December 23, 2023

5  out of  5
rating by Sarah Schroeder
"I’ve been with this agency for 17 years and have had nothing but good experiences. Unlike some agencies I’ve dealt with, they ALWAYS return calls. Staff is very friendly and helpful, always working with me and my current situation."
We responded:
"Thank you Sarah! We appreciate your business and kind words."
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Katey Lemay

December 13, 2023

5  out of  5
rating by Katey Lemay
"Chandler was fast and efficient to get back to me when I needed assistance. Really appreciate your help! Thank you!"
We responded:
"Thank you for your kind words. Chandler is amazing and we are lucky to have her on our team!"
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Chris McGee

August 16, 2023

5  out of  5
rating by Chris McGee
"We have had our homeowners, vehicle and life insurance from Scott for the last two decades. His staff is knowledgeable, thorough and fast. In addition to his insurance services, we very much appreciate all that Scott provides to the Golden community."
We responded:
"Thanks Chris!"
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Heather Schneider

August 15, 2023

5  out of  5
rating by Heather Schneider
"Scott Bristol State Farm is fantastic. They provide great service and are involved in so many parts of our community!"
We responded:
"Thank you Heather!"
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Jamie Assane

August 6, 2023

5  out of  5
rating by Jamie Assane
"Scott has been my insurance agent for over 15 years. During my time with Scott, I have had to use my state farm insurance for car repairs, towing, and home repairs. Scott and his team have made the process of filing claims and following up easy. Thanks Scott!"
We responded:
"Thanks for the kind words! We appreciate it. Scott"
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Rick Barrett

July 19, 2023

5  out of  5
rating by Rick Barrett
"Scott and the entire team are excellent. When you need to file a claim it can be overwhelming and they take the stress out of it and make it easy. Great to work with and very responsive. We have been with them for close to 20 years and have always had great support!"
We responded:
"Thank you for the kind words Rick. We appreciate it."
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Brian Quarnstrom

June 7, 2023

5  out of  5
rating by Brian Quarnstrom
"Scott and his team do a great job of communication and follow through. I've had policies with them for 10 plus years and never hesitate to recommend them to everyone I know."
We responded:
"Thank you Brian. We strive to deliver."
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Bryan Kelly

March 1, 2018

5  out of  5
rating by Bryan Kelly
"I own a painting company and have recently helped 50 or so of our customers through insurance claims. The claims process can be very difficult to navigate through and Scott is the only agent that I saw actually step in and help his customers, when they had troubles with their claims. Because I want the same type of help if I ever have any problems with claims, I just switched all 6 of my insurance policies to Scott and State Farm. Linell, who is on Scott's team, did a great job helping me get everything switched over."
We responded:
"Thanks for your kind words Bryan. We appreciate it!"